Conference calls are much more common and important these days due to an increase in the mobile workforce and an increase in large companies with offices all over the globe.
According to the International Data Corporation, "by , IDC expects mobile workers will account for nearly three quarters (72.3%) of the total U.S. workforce." This trend is only expected to increase, so why not brush up on your conference call skills a bit?
When it comes to leading a conference call (or participating in one), some unique challenges come into play.
For example, there are no body language cues, so people often talk over one another. The lack of cues makes it easier for certain participants to dominate a conversation and for other participants to feel ignored. It's also easier for participants to multi-task or disengage when they're not visible, so maintaining participant engagement is especially important.
Take advantage of this conference call tip list from the MeetingPulse team! Feel free to write us with additional tips you've gathered along the way.
An acute awareness of the challenges posed by conference calls can lead to more effective solutions. After each call, list the things that went wrong and come up with potential future solutions.
Although it's easy to notice bumps in the road and let them go, consider turning your conference calls into a creative opportunity to improve everyone's experience - and thus improve your business as well.
At MeetingPulse, we provide real-time feedback software that runs in any browser, so you'll never need to download an app. Employees can easily participate using their mobile device or computer via a short link.
MeetingPulse technology was developed with simplicity in mind, yet it offers a wide array of customizable options to fit your employee engagement needs.
Please contact us for more information about our feedback software or sign up to receive blog updates and our free e-book.